shipping & returns
Shipping on all orders valued at $30 or more is free in the US. Shipping is $5 for all orders below $30.Ā Folk Potions currently ships to the US.Ā Most orders are shipped by USPS First Class or Priority Mail with delivery confirmation. USPS First Class Mail does not include package insurance, Priority Mail does. We ship Monday through Friday and will do our best to ship as quickly as possible, but we are a family run business and things happen!Ā Orders placed on the weekend will be shipped the following Monday.
We are notĀ responsible for orders where USPS tracking indicates that the item has been delivered but you have not received it. However,Ā we will do our best to help you resolve the matter.
We are notĀ responsible for orders where USPS tracking indicates that the item has been delivered but you have not received it. However,Ā we will do our best to help you resolve the matter.
*Folk Potions WILL NOT BE RESPONSIBLE FOR USPS, FIRST CLASS ORDERS, AND UPS THAT ARE LOST OR DAMAGED IN SHIPMENT THAT ARE NOT INSURED WITH A PRIORITY MAIL POSTAGE.* We recommend purchasing Priority Mail postage during high-volume shipping times as weĀ are unable to file a claim on your behalf for any missing/damaged mail.Ā
International Orders
We do not acceptĀ international orders.Ā
Ā
Accepted Payment Methods
We accept major credit cards.
RETURNS + CANCELLATIONS
Due to the nature of our products, items cannot be returned once they have shipped.Ā Cancellations are accepted so long as the order has not been shipped.Ā Please know that if your order has already shipped, it cannot be cancelled.Ā