policies


-shipping, returns + cancellations-

Shipping options and prices are calculated at the time of checkout. Shipping costs are calculated based on the weight and shipping distance of your order. Most orders are shipped by USPS First Class or Priority Mail with delivery confirmation. USPS First Class Mail does not include package insurance, Priority Mail does. We ship Monday through Friday and will do our best to ship as quickly as possible, but we are a family run business and things happen! Orders placed on the weekend will be shipped the following Monday.
We are not responsible for orders where USPS tracking indicates that the item has been delivered but you have not received it. However, we will do our best to help you resolve the matter.
*Folk Potions WILL NOT BE RESPONSIBLE FOR USPS, FIRST CLASS ORDERS, AND UPS THAT ARE LOST OR DAMAGED IN SHIPMENT THAT ARE NOT INSURED WITH A PRIORITY MAIL POSTAGE.* We recommend purchasing Priority Mail postage during high-volume shipping times as we are unable to file a claim on your behalf for any missing/damaged mail. 
International Orders
We are not yet accepting international orders. Please check back soon! 
Accepted Payment Methods
We accept major credit cards, and personal checks. However, orders paid by personal checks will not be shipped until they have been received and cleared.
RETURNS + CANCELLATIONS
FOLK POTIONS will only accept returns of unused/unopened product within 14 days of receipt. Any opened or used product cannot be returned! Cancellations are accepted within 24 hours of receipt of order for any reason. Please know that if your order has already shipped, it cannot be cancelled, but you may return upon receipt of unused/unopened product.  Please reply to order confirmation email to return/cancel. 

(1) introduction

By browsing and using this website, you are agreeing to comply with and be bound by these terms and conditions of use, which together with our privacy policy, govern Folk Potions' relationship with you in relation to this website. If you disagree with any part of these terms and conditions, you must not use this website.

(2) variation

The content of the pages of this website, including product details and pricing, is for your general information and use only. It is subject to change without notice.

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website, and any products, services or information available through this website, from the date of the publication of the revised terms and conditions on this website. It is your responsibility to check this page regularly to ensure you are familiar with the current version.

(3) limited warranties

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

(4) limitations and exclusions of liability

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

(5) licence to use website

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, content and product design, layout, look, appearance and graphics. Any redistribution or reproduction of part or all of this material in any form is prohibited other than in accordance with the following:

  • This website and its content and products is copyright of Folk Potions - © Folk Potions' 2019. All rights reserved.

  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Unauthorized use of this material or this website may give rise to a claim for damages and/or be a criminal offense.

(6) external links

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

(7) law and jurisdiction

Your use of this website and our products/services and any dispute arising out of such use is subject to the local laws of Folk Potions.

(8) Medical Disclaimer

Folk Potions does not claim to be a medical professional. None of its products claim or intend to treat, diagnose, prevent, or cure any disease. Folk Potions is not liable for any unintended effects related to the use of its products. Please consult with your trusted healthcare professional before using herbal supplements.